All Systems Operational

Data Backends Operational
APIs Operational
AWS Infrastructure Operational
Web Brand Portals Operational
V2 Operational
V3 Operational
iPad Sales App Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 8, 2026

No incidents reported today.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

Errors when placing orders on the B2B platform
Resolved - This incident has been resolved.

The fix is in place and orders are being placed successfully again.
Oct 5, 14:12 CEST
Monitoring - A fix has been applied and orders are being placed successfully again. We are monitoring to confirm the issue is fully resolved. We'll post an update by 14:45 CEST.
Oct 5, 14:01 CEST
Identified - We have identified the cause of the issue affecting order placement on the Colect B2B platform. Our team is applying a fix now. We'll post an update by 14:15 CEST.
Oct 5, 13:41 CEST
Investigating - We are investigating an issue affecting order placement on the Colect B2B platform. Some customers may see the message "Unknown error while processing request" when submitting an order.

Our engineering team is actively working on a fix. We'll post an update by 13:45 CEST.
Oct 5, 13:20 CEST

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

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