Degraded Backend Performance

Incident Report for Colect

Resolved

The incident regarding the backend & B2B accessibility has been resolved. The root cause was found in a component that was malfunctioning due to overload of data.

Posted Jan 24, 2023 - 12:11 CET

Monitoring

A fix has been implemented for the issue, everything is operational again.
We are still monitoring the issue for now.

Posted Jan 24, 2023 - 11:32 CET

Update

We are continuing to investigate this issue.

Posted Jan 24, 2023 - 10:39 CET

Investigating

Our backend-team is currently investigating the issue, we will update the page as soon as we have more information available.

Posted Jan 24, 2023 - 10:38 CET

This incident affected: Data Backends, APIs & Sales App, Web Brand Portals, and AWS Infrastructure.