Platform Maintenance Notification

Scheduled Maintenance Report for Colect

Postmortem

Maintenance Update: Colect

The essential maintenance on the 31st of October, 2023, is fully completed. All Colect platforms are now fully operational. We will continue, as always, to monitor our platform to ensure optimal performance. Thank you for your patience and understanding.

Posted Nov 01, 2023 - 07:21 CET

Completed

The scheduled maintenance has been completed.

Posted Oct 31, 2023 - 23:38 CET

Update

We are continuing to verify the maintenance items.

Posted Oct 31, 2023 - 23:27 CET

Verifying

Verification is currently underway for the maintenance items.

Posted Oct 31, 2023 - 22:53 CET

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 31, 2023 - 20:00 CET

Scheduled

On Tuesday, the 31st of October 2023, Colect will be conducting maintenance on our platform to deploy new features.

Please take note of the following details:
Start of maintenance: 31st of October, 2023, at 8:00 pm CET
End of maintenance: 31st of October, 2023, at 11:30 pm CET

The Colect Backend, Digital Showroom and your Colect B2B Brand Portal won’t be accessible during this maintenance time frame. Please be aware that all users working in these environments cannot log in during this time frame.

The Colect Sales App and Instore App remain accessible in offline mode, submitted orders will be queued and processed automatically when (re)connected to the internet after the maintenance is completed.

We apologize in advance for any inconvenience this may cause in terms of accessing our services.
Thank you for your understanding and cooperation during this maintenance period.

Posted Oct 12, 2023 - 16:39 CEST

This scheduled maintenance affected: Data Backends, APIs & Sales App, Web Brand Portals, and AWS Infrastructure.